Action Center ( Emergency Assistance Program)
Burial Assistance, Medical Assistance, Financial Assistance
Client
- Needy Children, Adult, Family Heads, Senior Citizens, PWD’s
Maximum Duration
- 30 minutes
Requirements
- Barangay Clearance
- Barangay Indigency
- Medical Abstract
- Hospital Bill, Prescription
- Registered Death Certificate
- Funeral Contract
- Personal Letter
- Additional for libreng serbisyo: Certificate of Indigency
How to avail service
Step 1
Client/Applicant
- E-Registration
Frontline Services Unit
- Encoding and Capturing
- Giving of assigned number to the client
Step 2
Client/Applicant
- Proceed to Action Center for interview/assessment
Frontline Services Unit
- Intake Interview, assessment, checking of documents for verification
Step 3
Client/Applicant
- Wait for the feedback on the assistance or request at the Action Center
Frontline Services Unit
- Social Worker in Charge reviews and forward the completed E-Registration form with assessment
to CSW Officer for recommendation of requested assistance to the Office of the Mayor.
Step 4
Client/Applicant
- Waiting for the approval of the City Mayor
Frontline Services Unit
- CSWD Officer recommends for approval and forward to the Mayor’s Office the computerized
transaction for approval.
Step 5
Client/Applicant
- Receives the financial/ medical assistance or Guarantee Letter
Frontline Services Unit
- Approval and Releasing
